Using This Website

To Contact Us:

• Submit a Ticket.
• Select the appropriate topic. If you're not sure which category to choose, our small Knowledgebase of brief articles will help. There are direct links in each article to the appropriate ticketing page.
• Fill out the required details for your message. You may use your community name instead of your real name.
• Complete the convenient Google Captcha.
• Submit your ticket. Registration is not required.
  

You’ll be taken to another webpage confirming receipt of your message and given a ticket number.

What Happens Next?

You’ll receive an email which will:

• Confirm the receipt of your ticket.
• Give a ticket tracking ID.
• Provide a direct link so that you may track the progress of your ticket.

Within a few minutes there will be another email confirming we'll be back in touch within 48 hours.

After That?

Of course, you'll hear from us within two days. You can also visit us at the link provided in your confirmation emails where you may:

• View the status of your ticket.
• Send a reply from your tracking page if desired.

Will My eMail Address Be Safe?

We don't believe in mailing lists or in passing along other people's details to third parties.  The only purpose for providing us with your email address is so you may enjoy the convenience of our Visitors' Contact services.

The content of all tickets is considered private and confidential. We don’t think it's right to add individual challenges to build our public knowledgebase.